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Automated Portal Submission: Portals and Payers

Learn which payer portals support automated portal submissions.



  1. On the Submission Selection page, choose Payer Portal as your submission method.
    Screenshot 2026-06-02 at 4.08.57 PM
  2. You will first see a list of top portals, followed by a full list on the Select a Portal page. Select the portal you want to use for the authorization, then click Next.

    Screenshot 2026-06-02 at 4.10.35 PM
  3. If you select a portal that is configured for automatic submissions, you will be routed to the Submission Method page and given the option to either Manually Submit or Submit Automatically. For auto-submissions, choose Submit Automatically.
    Screenshot 2026-07-29 at 11.16.47 AM
    Screenshot 2026-07-29 at 11.16.53 AM

  4. A window will open where you will see the clinical documentation that you previously attached, as well as the option to attach additional documentation. Click Next.
    Screenshot 2026-07-29 at 11.19.10 AM
  5. You'll be prompted to Add Information Request by the Payer. This is required. Click Confirm once you are done providing the requested information.
  6. You will be taken to a Review page where you can double check that all information entered is correct and edit any sections. When you are ready to submit, click Start Automation.

List of Portals and Payers for Automatic Submission

Portal x Payer Services
Availity x BCBS MI (Optum) Specialty Pharmacy
Availity x BCBS TX  All except Oncology
Availity x Humana All except Oncology
Availity x Florida Blue All except Oncology
Cigna PromptPA x Cigna Specialty Pharmacy
UMR x UMR All except Oncology
Availity x BCBS IL All except Oncology
Availity x Cigna (HealthSpring) All except Oncology
Availity x BCBS AR All except Oncology
UHC x UHC (Optum) Just HCPCS J1745 currently. 
Availity x Aetna Procedures only
Availity x Anthem GA All except Oncology