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eCW Integration Guide

Connecting eClinicalWorks (eCW) to SamaCare allows your practice to pull current patient demographic and insurance information into SamaCare during prior authorization creation.

Estimated setup time: 5-10 minutes

What the integration supports

Once the integration is active, SamaCare can retrieve:

  • Patient demographics on demand when you search for a patient during prior authorization creation
  • Primary insurance member ID and group ID
  • Secondary insurance member ID and group ID

Before you begin

Confirm that:

  • Your practice uses eClinicalWorks version 12 or later
  • Your organization has access to the eClinicalWorks FHIR APIs
  • An eClinicalWorks administrator is available to complete the activation

The integration is available for both cloud-based and server-based eClinicalWorks installations.

Important: Only an eClinicalWorks administrator for your organization can activate the integration.


Set up the integration

Step 1: Open Product Activation

In eClinicalWorks:

  1. Expand the left navigation menu.
  2. Select Admin.
  3. Select Product Activation.
Step 2: Open the FHIR API settings

From the Product Activation page:

  1. Scroll down to FHIR APIs.
  2. Select Settings.
Step 3: Add the SamaCare application

From the FHIR APIs dashboard:

  1. Locate Backend/Bulk Access Apps.
  2. Select Set up.
  3. Under Add New App, enter the following activation code: ebb9047702704ae5
  4. Select Add.

Complete the activation

After completing the steps above, contact your SamaCare Customer Success Manager or email ehr_accounts@samacare.com to complete the activation or for any questions about your integration.

The SamaCare team will complete the remaining activation steps and let you know when your integration is live.

Ready to integrate your EHR with SamaCare? Complete this form to get started with the integration process.